Yadegari Jewelry Policies — Short Version

Return & Refund Policy

At Yadegari Jewelry, we want every customer to feel confident in their purchase.

Refunds are only available if the item was incorrectly described, misrepresented, defective, or does not match the product details provided at the time of purchase. For example, if an item was sold as 14K gold but is confirmed not to be 14K gold, we will review the order and provide an appropriate solution.

Regular, unworn jewelry may be eligible for exchange or store credit within 14 days of purchase or delivery. Items must be unused, undamaged, and returned with the original receipt, packaging, and any included documents or certificates.

Final sale items include custom jewelry, special orders, engraved items, resized rings, earrings, sale items, gift cards, and any item that has been worn, damaged, altered, or modified after purchase.

All returns and exchanges are subject to inspection and approval by Yadegari Jewelry.

Exchange Policy

Yadegari Jewelry accepts exchanges on eligible regular items within 14 days, as long as the item is unworn, undamaged, and returned with the original receipt and packaging.

If the customer chooses a higher-priced item, they will pay the difference. If the new item is lower-priced, Yadegari Jewelry may offer store credit.

Product Guarantee

Every purchase comes with an official Yadegari Jewelry receipt confirming the purchase and product details.

This receipt acts as proof of purchase and should be kept for future service, exchange requests, or product verification.

Repairs

Repair services are reviewed case by case. Repairs are not guaranteed unless confirmed in writing at the time of service. If an adjustment or correction is possible, Yadegari Jewelry will do its best to help.

Shipping Policy

Yadegari Jewelry currently offers shipping within Canada and free in-store pickup at our Westmount Square location.

Shipping rates are calculated at checkout based on the customer’s address and available carrier rates. Delivery times are estimates and may vary depending on the carrier.

High-value orders may require signature confirmation, ID verification, or additional order review before shipping.

Local delivery may be available for VIP customers by special arrangement only.

In-Store Pickup

In-store pickup is available at:

Yadegari Jewelry — Westmount Square
1 Westmount Square, Unit C301
Westmount, Quebec H3Z 2P9
Canada

Please wait for your pickup confirmation before visiting the store. Bring your order confirmation email and valid photo ID when collecting your jewelry.

Payment Plans

Yadegari Jewelry does not currently offer payment plans or installment payments.